Deliver to Ashburn
Deliver to Ashburn
(46 customer reviews)
(46 customer reviews)

Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home – Platinum Silver (Latest Model)

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Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home – Platinum Silver (Latest Model)

(46 customer reviews)

567.00

4 in stock

Category:

Details

Series
XPS 13 2in1 (9310)
Brand
Dell
Specific Uses For Product
Multimedia, Personal, Business
Screen Size
13.4 Inches
Operating System
Windows 10 Home
Human Interface Input
Touchscreen
CPU Manufacturer
Intel
Color
Platinum Silver with Black Palmrest
Connectivity Technology
Bluetooth, Wi-Fi, Thunderbolt
Hard Disk Size
512 GB

Features & details

  • 13.4-inch 16:10 FHD+ (1920 x 1200) WLED touch display
  • 11th Generation Intel Core i7-1165G7 Processor (12MB Cache, up to 4.7 GHz)
  • 32GB 4267MHz LPDDR4x, 512GB PCIe NVMe x4 SSD onboard
  • Intel Iris Xe Graphics with shared graphics memory
  • Killer Wi-Fi 6 AX1650 (2×2) + Bluetooth 5.1

Product information Intel Core i7 11th Gen , 32 GB , 512 GB , Intel Iris Xe Graphics , 13.4″ 2-in-1

Summary

Other Technical Details

 

Category:

46 reviews for Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home – Platinum Silver (Latest Model)

  1. Jess
    February 22, 2022
    good laptop
    good laptop for my personal use.
    Helpful?
    0 0
    Sammy Stricklin
    February 22, 2022
    Dell laotop
    This is my fourth Dell laptop in the last twenty years. Each one has been progressively better. I’m pleased with my purchase. Good quality and really ...More
    This is my fourth Dell laptop in the last twenty years. Each one has been progressively better. I’m pleased with my purchase. Good quality and really good price.
    Helpful?
    0 0
    Erick Espinoza
    February 22, 2022
    Excelente laptop para casa
    Cumple con todo lo que se describe del producto
    Helpful?
    0 0
    Cesar A. Vergara
    February 22, 2022
    Noisy cpu cooler
    Good machine, Nice looking. I tried 5 different Linux distros, stood on Debían 11 gnome. Noisy cooler. I think 4.9 stars. Not a XPS but cheapier
    Helpful?
    0 0
    Jeffrey Ho
    February 22, 2022
    Works wells
    I needed a reasonably price, powerful yet portable computer to work on big spreadsheets and this fit the bill. Love the solid state drive for fast sta...More
    I needed a reasonably price, powerful yet portable computer to work on big spreadsheets and this fit the bill. Love the solid state drive for fast startups.
    Helpful?
    0 0
    Avo
    February 22, 2022
    As expected for the price
    Like the performance it's fast, no lag loading main apps, boot up is fast, best part is the screen resolution it's bright enough, mate finish to help ...More
    Like the performance it's fast, no lag loading main apps, boot up is fast, best part is the screen resolution it's bright enough, mate finish to help prevent glare while using it....it has a THUNDERBOLT!! that's a must nowadays...
    Runs games flawlessly although not to the max graphics but are playable and look just fine for a non gaming PC.

    Battery life could be better but when considering it's a 4k display, i7 and Nvidia GPU running along battery life kinda makes sense....maybe I was expecting more since I'm coming from a 7th gen i7 no dedicated GPU and HD display

    Battery life could be better
    Helpful?
    0 0
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    +3
    Stepinwolf
    February 22, 2022
    Good safety approvals, good screen, fast drive
    The user experience is good. Face and finger print recognition work. Touch screen works as it should. Two USB-C ports for power and IO. Battery li...More
    The user experience is good. Face and finger print recognition work. Touch screen works as it should. Two USB-C ports for power and IO. Battery life with graphically intense games is about two hours.
    Helpful?
    0 0
    Anthony F. Williams
    February 22, 2022
    Great speed and battery life
    Speed was fast and battery life was exceptional. However, the touch screen wouldn’t work with a Dell or a Microsoft electronic pen. Only responded t...More
    Speed was fast and battery life was exceptional. However, the touch screen wouldn’t work with a Dell or a Microsoft electronic pen. Only responded to fingers or rubber tip pen, so it’s hard to handwrite notes.
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    0 0
    ILoveMyKids
    February 22, 2022
    OK, I'm in love with this little Dell XPS 2-in-1 touch laptop. Zippy, slim, sleek, and responsive.
    This Dell XPS 2in1 9310 laptop has met all my expectations, and then some. It has a really sleek appearance in terms of aesthetics, and I love the alu...More
    This Dell XPS 2in1 9310 laptop has met all my expectations, and then some. It has a really sleek appearance in terms of aesthetics, and I love the aluminum outer shell with the carbon carbide interior, which is truly smudge resistant - something I wish my other much larger gaming laptops possessed. While it is extremely slim and lightweight in theory, it still feels very solid and higher end than your middle-of-the-road laptops of similar sizing. While I normally prefer larger screen sizes on my laptops, I'll make an exception for this one - I love it!

    I travel often, and am always looking for the "perfect travel laptop" to meet my needs. I love my larger Dell 17" laptop with the bigger screen, but it's simply too large and bulky to travel easily with. While 13.4" seems rather diminutive at first blush, it has a boxier and more square design that makes it feel a little larger than it actually is while looking at it and working on it. I love that I can practically throw this in a larger sized purse or tote and take it anywhere with ease!

    I have a similarly sized (and very nice) Acer 2-in-1 laptop that I really like for travel, but my husband is often stealing it away from me when he travels for work - so I was really happy to get a chance to test this one out and see how it compared (and hog it, because it's ALL MINE - no one can touch it! LOL). They both have similar graphics, weigh very close to the same amount (this one is only 2 oz heavier), are both slender (although this one is much, much slimmer), have a similar design, and perform many of the same functions. This one with the 32 GB RAM is clearly a nicer upgrade, and it's simply a little nicer on the eyes - with lots more upgraded features. I like the feel and build of this one better - it's super slim and sturdy - and while I *thought* I loved the keyboard on the Acer, I think I like the sound and feel of this one even better, too. The keyboard definitely has a comforting "clickity" sound to it and has a little more defined, tactile feel to it than my quieter Acer - but I actually prefer that, so that's a bonus to me.

    One item that I was super worried about after reading some of the reviews was the trackpad. The trackpad on the laptop I received has no wobbles at all, and is very stable and responsive. It's honestly perfect. I love that this has 2 Thunderbolt 4 ports, which is excellent. That said, if there was any complaint I could possibly have, it would be that I sort of wish it could have at least a standard USB port in there somewhere. I already own multiport adapters that solve that problem - but note that you will be sacrificing built-in ports on this for the luxury of the much slimmer design. For me and using it casually/for travel purposes, it's not as big of a deal - but if you are using it as your one-and-only computer, it may pose a problem (or be annoying, at best). YMMV there.

    The only other complaint I could have, which is fairly minor, is that this laptop doesn't already come with its own stylus included (something my Acer did include). Should you require one (and you WILL want one, because the touchscreen when in tablet mode is super fun to play around with), you will need to purchase that separately. This has nothing to do with the actual laptop itself, so I'm not going to ding off a star for that, since that's considered an accessory anyhow. Just don't assume this will include one, because it doesn't.

    The colors and graphics on the screen are beautiful and vibrant. Browsing and working on it is a breeze, and everything on it is ridiculously zippy and fast. It doesn't overheat and barely feels warm while propping it up on my lap to type on it, and the fan - when it comes on - is extremely quiet and can barely be heard. It is literally the quietest laptop I've ever owned.

    I used to be a fan of laptops that rhymed with "Shmackbook," but switched to alternative brands in recent years for reasons I won't get into here. That said, this one feels a little bit like the kind of laptops that rhyme with "Shmackbook Fair," and I like it much better than those. It truly has a premium make and feel to it in such a compact little item, with impressive specs under the hood. If you're looking for a higher end yet more compact laptop that has incredible performance when you're on the go, this is a very sweet choice. It gets two thumbs up from me!
    Helpful?
    0 0
    csroc
    February 22, 2022
    Compact, speedy, well put together. Black screen issue resolved! (see end of review for details)
    Ever since my Surface Pro (first gen, low spec) got killed in a flood I've been wanting a replacement but haven't been able to bring myself to spend w...More
    Ever since my Surface Pro (first gen, low spec) got killed in a flood I've been wanting a replacement but haven't been able to bring myself to spend what it costs to get what I want. As a long time Thinkpad fan and a lover of the Trackpoint, I have to say the XPS line remains my favorite alternative.

    This is my second XPS model, I've also had the 15" 9550 for over 5 years now and the family resemblance is hard to miss. Clad in a solid and well formed aluminum shell with the distinctive black carbon fiber keyboard deck, this is clearly an XPS.

    To summarize the pros:
    *Compact and well built
    *Nice screen with a good aspect ratio
    *Familiar XPS keyboard deck that has a nice soft touch feel to it
    *Windows Hello camera and fingerprint … see ya passwords!
    *Solid performance and great battery life

    Not everything is perfect, there are some areas this could be improved:
    *Include the Dell Active Pen in the box (at retail price this seems silly to pay extra for)
    *More ports would be nice, the lack of a single USB type A connector can be a nuisance
    *Random intermittent black screen bug, see end of review for a purported fix and my status after applying it

    Nearly five and a half years of development don't go unnoticed though, the Windows Hello compatible camera is tucked away in the top bezel, yet the bezel remains quite thin. Not content to stop there, they also threw in a fingerprint sensor.

    The touchpad is excellent, and I actually like the slim maglev keyboard just fine. I don't know if a better keyboard with longer travel would fit in this machine or not as it is very thin. I will say that the maglev keyboard does not have much travel, but it has a satisfying clickiness to it and feels sturdy. This probably wouldn't be a keyboard to write extensively on, and it's not quite as nice as my XPS 15’s keyboard, but it's not bad at all.

    The screen is bright, crisp, and has good color reproduction. There is some minor light bleeding near the edges in a few places, but it does not extend far in from the edge and isn’t always visible. Certainly this could be better, but it beats my Surface Pro in this regard. The 1920x1200 resolution is also greatly appreciated. 16:9 has always felt like a bit of a daft aspect ratio for computer screens, so I’m glad to see that 16:10 and 3:2 are becoming more common at least on laptops and other portables. My HP Chromebook X2 has a 12” 3:2 screen and I’ve greatly appreciated that extra vertical space. Speaking of that HP, this thing is more compact despite the larger screen and significantly better specs, but the difference in cost is stark. The HP also has a higher resolution screen, but that aside the XPS 13 is clearly the more premium product.

    I’m going to consider the fact that the display isn’t 4K a plus as well. I’ve found the 4K display to be a bit silly on my XPS 15 and driving a 4K display shortens battery life.

    Packed with RAM and storage, I don’t foresee either being a limitation for my needs in this form factor. I would have considered 16GB of RAM and 256GB of storage plenty, but I certainly won’t complain about having double that. From my research it seems the SSD has no DRAM but uses HBM (a tech that lets it use system RAM instead). I can’t say whether this has any significant real-world performance penalties but the SSD isn’t setting any speed records anyway, and performance seems fine so far.

    Noise-wise this has seemed quite good so far. The fan does kick in audibly at times, more often than with my XPS 15 I believe, but it’s not very loud. The frequency is a bit higher pitched which does make the sound a touch more noticeable, but it is not objectionable.

    Processor performance seems good, and my early experiments with gaming on the Xe integrated graphics looks promising. This won’t run the latest games at the highest settings, but for the occasional game it can manage fine. It’s nice that this is running the latest 10nm processor from Intel, while it may not be the best thing out there it’s not like it’ll get in your way for most things you’d want to do with a compact machine like this. Photoshop and Lightroom run fine, although expectations should be tempered if you’re used to a higher wattage chip with more cores.

    I did run in to what seems to be a pretty common bug with these machines right now. Periodically, and seemingly without any consistent cause, the screen goes black. Others report that it recovers after 5-10 seconds although I have been hitting Win+Ctrl+Shift+B to reset the graphics drivers which recovers the video output. I’ve manually updated to the latest graphics drivers from Intel and will see if that resolves it. According to others that fixes the issue (https://www.dell.com/community/XPS/Random-Black-Screen-issue-on-XPS-13-9310/m-p/7777877#M76420).

    My XPS 15 9550 had some periodic issues that BIOS updates fixed, although we’ll see if this black screen issue is fixed by the driver update. I’ll revise this review if the issue returns but since I find these kinds of things pretty common with new models, I'm not dinging the review a star for it unless it persists.

    UPDATE 3/6: So far, manually installing the latest Intel graphics driver seems to have fixed the occasional black screen bug.

    UPDATE 6/18: The black screen issue has not been an issue since my March edit, I'd say the driver update resolved it!
    Helpful?
    0 0
    salein
    February 22, 2022
    Great device
    Amazing laptop. Slim and look great and works so fast and become classy ipad
    Helpful?
    0 0
    Bea Hanson
    February 22, 2022
    Runs smooth! Everything works!!
    I don't like this laptop! I LOVE IT!! NO CRASHING, FAST, REASONABLE BATTERY LIFE!!
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    3 0
    TigrisII
    February 22, 2022
    Nice machine.
    Nice standby battery life. Nice machine. My husband is very into tech and he is impressed with the machine.
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    2 0
    Mr. Christopher Day
    December 30, 2021
    Replacement laptop for the office
    I had a previous version of this same laptop which was good but had a 4k screen which killed the battery life. The new version is way more powerful an...More
    I had a previous version of this same laptop which was good but had a 4k screen which killed the battery life. The new version is way more powerful and has a big improvement on the battery. The screen is lower resolution but I can't really see the difference.
    Highly recommended
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    0 0
    Texas BellyDancer
    December 18, 2021
    Very nice prosumer laptop
    I have had several Dell laptops and this one is just as good as any of the others I have had. It is very quick, very light weight and the battery las...More
    I have had several Dell laptops and this one is just as good as any of the others I have had. It is very quick, very light weight and the battery lasts almost as long as my Macbook Pro M1. I use this for work and it runs the full day while using MS Office apps all day, surfing the internet and doing MS Teams calls. Very nice laptop with just the right amount and type of ports.
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    Gérmito Nieves
    December 17, 2021
    Muy buen equipo.
    Muy buen equipo.
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    Disappointed
    December 10, 2021
    Bloated
    This is a really nice laptop, however it came with loads of bloatware. Made it really slow. Took a while to determine what software I needed to remov...More
    This is a really nice laptop, however it came with loads of bloatware. Made it really slow. Took a while to determine what software I needed to remove in order to preserve the battery life. Only have had it for a few months now, but getting adjusted. Overall it’s not a bad laptop. Just have to adjust it, and remove the software that you don’t need and purchase a better virus protection program, it comes with a renewable mckafee license. Even though I’ve had it for a few months, adjustments are never ending, The tracking, and advertisement on Google, email and mostly every tab is insane. Still trying to manage content safely and with less advertising.Amazingly slow…
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    Cliente de Amazon
    December 3, 2021
    Best option for work
    Best one laptop for work. Super lightweight, super fast, charging via USB-C, nVidia graphics on the board (using CUDA in my researches, finally can do...More
    Best one laptop for work. Super lightweight, super fast, charging via USB-C, nVidia graphics on the board (using CUDA in my researches, finally can do it even without access to internet), best display I ever seen (better than at my 4 years old MacBook Pro). Yes, this computer isn't for gaming. Only what I don't like, it's keyboard (feeling cheap). Also, maybe, during hot summer I'll have problem with overheating, but now working perfect. Battery lifetime is just regular, not so good, not so bad.
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    0 0
    Hassan Ahmed
    November 18, 2021
    Good enough for a high school student
    Good enough for a high school student
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    0 0
    Mohamed
    October 24, 2021
    Excellent
    Excellent
    Helpful?
    0 0
    Dianna Coles Lee-Sam
    October 24, 2021
    Great and Easy to use
    I needed a computer for school. This one is light, compact and easy to use.
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    0 0
    C. A. Hauer
    October 24, 2021
    Good budget ultralight laptop
    Overall, I think this is a good quality budget ultralight. I use it as an ancillary computer at work. On battery, it averages about 8 hrs of continuou...More
    Overall, I think this is a good quality budget ultralight. I use it as an ancillary computer at work. On battery, it averages about 8 hrs of continuous use ( I use the balanced power mode), which is mostly web browsing, and checking emails. I have not tried out the camera since I hardly ever use it; I like the idea of the sliding cover. The small footprint and 16:10 aspect are perfect for transporting in a backpack and viewing pdf files. The keyboard and trackpad are the weakest components of this laptop but I use an external mouse and most typing is done on the desktop. The overall build quality good and the port selection is more than adequate. The screen is good quality and for the price meets my expectations. I upgraded to windows 11 with no issues. The 11370H tiger lake cpu and 16 gb ddr4 lpddr we’re my other requirements for a windows laptop in this price range. The fans will ramp up when doing an update but given the size of the machine, this is expected. Keeping it on ac when doing an update appears to minimize the issue. I am more than satisfied with this machine and highly recommend it as a good budget business ultralight.
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    3 0
    frederick curry
    October 6, 2021
    Size and speed!
    Size and speed!
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    Laura Nora
    October 3, 2021
    Great!
    It matched the description. I am really glad with my new PC.
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    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    FERNANDA MURGUEYTIO
    September 30, 2021
    Esta muy buena
    Helpful?
    0 0
    Akash
    September 28, 2021
    Its super good, light weight, compact and has good specs
    Been using it for a month now, I'd say it's working really good
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    0 0
    Raffy Z.
    September 21, 2021
    This is the best laptop I’ve ever owned.
    Packed perfectly, works like a charm out if the box. Had a total of zero issues, and is stupid fast and just gorgeous. Can’t recommend this laptop eno...More
    Packed perfectly, works like a charm out if the box. Had a total of zero issues, and is stupid fast and just gorgeous. Can’t recommend this laptop enough.
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    0 0
    Amazon Customer
    September 8, 2021
    Excellent product
    Excellent product
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    0 0
    SMSS
    September 8, 2021
    Decent but not loving this one. Also compare to Dell XPS 13 7390 2-in-1.
    This is some long and detailed info for folks who want to know stuff you might not read on PC review sites.Stuff to know about me to see if my review ...More
    This is some long and detailed info for folks who want to know stuff you might not read on PC review sites.

    Stuff to know about me to see if my review will match your preferences: I'm pretty computer literate. I want portability and battery life and have small enough hands that a 13 inch computer is probably fine for me. I love having ALL the features I can get and the best specs I can afford when I buy a computer because I will tend to keep the same old computer until I run it into the ground and it's literally falling apart. So I do a ton of research when I purchase. I've had a Dell laptop in the past that lasted about a decade until I banged it against my husband's knee getting out of the car and cracked it. Also LOVED an ultrathin Samsung Z series (the original one). I had such bad luck with Toshiba laptops I would never touch them again, and I once went through buying and returning about 3 of the same HP desktops before giving up on them (bad display cards or something...got purple striped screens of death on each one. But Iove their printers and was willing to try their laptops.)

    About a year ago, my research led me to look at a Dell XPS 13 vs. an HP Spectre X360 vs. a Lenovo Yoga C740 (I think that was the model number. Maybe C730?). They have mostly similar features (convertible to tablet, ultraportable, pretty fast in speed tests and reviews). I don't remember why I didn't go for the Dell. Maybe because it was more expensive, didn't include a pen, and I couldn't play with one at a local store. Also there was one model with the camera at the bottom of the screen (nose-cam), and I didn't want to accidentally get that one. So I eventually narrowed it down to the HP vs. the Lenovo and picked the HP Spectre X360. I think it usually beat the Lenovo on performance tests, had a full size pen, and had a better camera. And a nice design. Lenovo had a nice place to store the (half-sized) pen and a really great sound bar that converted with the laptop...if you love music, that's probably the computer for you, although the HP has decent sound, too. Keyboards felt similar in playing around with them at the store, and I liked the Lenovo's better at first and eventually decided I liked the HP's better, so I think they were pretty similar.

    I regretted my purchase for a while when I couldn't get the HP mouse pad to shut off while I had a mouse attached. (Lately, support showed me a setting for that, which I think is a new update, as everything I read online said the setting wasn't there because HP used nonstandard touchpad drivers). I would hit the touchpad and jump the cursor somewhere wrong in the document and start typing in random places ALL THE TIME. It was annoying. But I loved most other things about it. Including something I didn't think I'd care about: Windows Hello Facial Recognition. Man, it's super nice to not have to mess with passwords or fingerprint scans and use your computer. But the HP always ran really hot. And about a year later, the fan started making a grinding noise. Uh oh. It needed to go in for repairs.

    I can't work without a computer, so I needed a replacement laptop while it was in the shop. Plus, my old Samsung was cracked and falling apart, and my daughter needed a laptop. YAY! Great opportunity to get the Lenovo I had wanted. Oops. The newest version is backordered 4 months, and guess what? It doesn't have Windows Hello Facial recognition. Suddenly, that became a deal breaker. (Heck, you have to have some way to limit your choices, right? Plus, I've been loving that feature). So I went to the Dell XPS 13. It had Windows Hello. But was also backordered a month. But the older model, the 7390 2-in-1, would be here in a week! Yeah, it's an older chip. But it was slightly cheaper. So I got it. Some reviews put the 7390 as having a better battery life than the 9310, which helped in my initial decision to go with the older model.

    And I was immediately disappointed in the screen size compared to my HP (the HP is a 14 inch). And I couldn't set up facial recognition...poking around in the system tools said the camera didn't support Windows Hello Facial Recognition. What?! So I called Dell Customer Service. Which was great, by the way. But the tech agreed the camera should support Windows Hello and proceeded to install different drivers (after I'd done all the updates for windows and even the bios) and we still couldn't get it to work. Then the camera quit working, and he couldn't fix it. So we had to re-image my machine from scratch. And reinstall updates. Overnight. So when I called back and got a different customer service person to help finish things, the new guy tells me he thinks it supports Windows Hello. But as we're working, he checks with his supervisor, who says that older model DOES NOT. I go online and check, and it says it supports WINDOWS HELLO, but that's the FINGERPRINT RECOGNITION, also called the same exact thing for some weird reason. So it didn't support Windows Hello FACIAL recognition. But the newer model does. I saw the newer model was still backlogged over a month now. But Amazon had the model. I just couldn't order the same software or service warranty I could get through Dell. (Well, you can get the warranty, as I checked that with customer service, but it's 3 or 4 times more expensive buying it separately from the computer... not worth it). Here on Amazon, the Dell XPS 9310 2-in-1 without any extra warranty would technically be cheaper than buying the computer with warranty through Dell. Plus, my credit card doubles the warranty length up to a year anyway. The more research I did, the more difficult I found it was to get all the features I want (and I immediately started loving my HP a LOT more. But I wasn't going to buy another one if it was gonna fail on me.) So, I said screw it and bought my first computer from Amazon, this one.

    Note that Dell Customer service let me return the other laptop with no restocking fee. They were responsive, called me back a lot to follow up, and when I was considering keeping that other computer, helped me make sure it was all back to normal and updated. Had it had the facial recognition, I would've kept it, and I felt customer service was great. (Fingerprint recognition was TERRIBLE on the 7390, though... don't get that model if you care about fingerprint recognition).

    I didn't have the Dell XPS 13 7390 2-in-1 and and this Dell XPS 13 9310 2-in-1 side by side, but I had them within a day of one another, so let me compare them for you. Reviews conflicted about the 9310's keyboard. Most said it sucked. One said it was fine. I assumed since folks said there was hardly a difference between the old and new model that the keyboards would be the same. They are not. The 9310's keyboard does truly suck. I think the key travel is similar (very short), but the best way to describe it is that the keypresses feel harder on the 9310 than the 7390. The 7390's keys were soft and dreamy compared to this one (though both make loud clacks). I'm also hating the power key being where the delete button usually is (haven't hit it yet though) and the page up/down and up/down/left/right arrow keys being different from my HP (just takes getting used to, but they're also all half height, where the HP has two full height arrows and full height page up/down keys). Layout of keyboard between the 7390 and the 9310 is the same. The 9310's touchpad is fantastic, but seems similar to the 7390, which was also great. I think this one is technically bigger.

    I was shocked by how much larger the 9310's screen looked to me. Maybe I was just getting used to the smaller size than my HP, since technically the screen isn't much bigger than the 7390's according to specs, but it feels like it's noticeable.

    I have not tried fingerprint recognition on the 9310 (I think it might have it? But I bet it would be as bad as the older model), but WIndows Hello Facial recognition on the 9310 works just as well as on my HP, and I love it. My HP gets HOT, super hot, but it's actually probably got issues that need repair related to the fan, so that might explain the heat. This 9310 (and the 7390) don't seem to get nearly as hot. For most uses it's not hot at all. (You should download the Dell Power Management utility to help you manage battery life, and it also lets you pick a profile to keep your computer cooler, but I'm on "optimized" for heat and performance instead of the "cooler" profile).

    Also, a review I read mentioned that the monitor can cause eye problems but had a fix you could purchase for it (sounds legit when you read about it. :) ). https://laptopmedia.com/review/dell-xps-13-9310-2-in-1/ This reviewer was disappointed in this model, but honestly, except for the keyboard, I'm really pretty happy with this one. From some of the other reviews, I expected it to be as hot as my HP, but it's not. I know you use the keyboard a lot, and I may not get used to it, but maybe I'll get a nicer external one and dock it to this one.

    Both models have very poor selection of ports available. The HP has at least one USB-A and two USB-C ports. This just has 2 USB-C ports (one would be used for power, though). I have a VAVA USB-C hub type of thing for plugging in USB-A peripherals, and a USB-A WD Passport drive did NOT like being plugged into that on my HP. It made clicking noises and hung during an installation. I hope it will work okay on this computer with the small adapter included (with both this and the 7390)... I will have to check it out. (It caused the HP to hang, so I can't test it right now and risk losing my review. :) )

    From the manuals, it was hard to tell, but I think the 7390 had only one port that should be plugged into the power port, but on the 9310 you could plug it in to either. Double check on that if it matters to you, though. It's nice to be able to plug the power cord into either side of the computer.

    Anyway, the 7390 is very similar to the 9310 otherwise, and this review is probably more detail than most people want to know, but I'm pretty picky, and I plan to keep this computer. The placement of the arrow/delete keys are messing me up quite a bit, though. :)

    I switched computers in the middle of a Zoom call and noticed the Dell XPS 9310's maximum sound seemed noticeably lower than the HP's. I couldn't find settings anywhere that fixed that (keyboard and control panel were on maximum), but messing with some software later, I was able to get louder sound out of a different program other than Zoom, so I know it wasn't just an issue of having a bad speaker. The speakers on the Dell seem to be underneath it, pointed down, whereas the HP has a nice Bang & Olufsen at the top of the keyboard, pointing up, so that might be the difference. Screen-wise, I have UHD on the HP (=lower battery life but great if you might have some apps where you have to zoom in to see certain things better). I noticed with the 7390 that the Dell's non-UHD screen seemed almost SHARPER than the HP's UHD... weird, right? I don't notice that as much with the 9310 for some reason... could be I just got used to it or have tried it in more apps or some setting/resolution was different between the two. Or the 7390's screen might really be better than the 9310's even though it's smaller.

    Really, if the Lenovo had an infrared camera that supported Windows Hello Facial Recognition and wasn't backordered 4 months, I would've probably ended up with that one, but I haven't tested it recently or used it at any length, so take that with a grain of salt. :) And if the Samsung 360 whatever it's called had a brighter display, I probably would've ended up with that one, even though it's not getting the speed reviews the XPS 13 tends to get. I technically don't need speed... I'm not usually editing video or graphics or anything like that. it's just nice to have. :) It's getting late and I'm starting to ramble, but hopefully this will help someone else out there comparing laptops. The big takeaway that I couldn't find on any other review: the Dell XPS 13 7390's keyboard is NOT the same as the Dell XPS 13 9310's even though they look the same and have the same layout. And it's not just because the reviewers have large hands that folks don't like this keyboard. It's just not as comfortable to type on. If you don't tend to type too hard, you may not notice, but I sure do.
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    8 0
    Andrea Q.
    September 4, 2021
    Espectacular máquina
    Al principio se sobrecalentaba, pero luego ya no volvió a pasar. Este computador es una maravilla, una máquina genial. Lo recomiendo para juegos y par...More
    Al principio se sobrecalentaba, pero luego ya no volvió a pasar. Este computador es una maravilla, una máquina genial. Lo recomiendo para juegos y para procesamiento de bases de gran tamaño.
    Helpful?
    0 0
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) photo review
    +6
    Consumer Outlook
    August 26, 2021
    Designed for creating/developing (not gaming). But buggy, bad battery life, and a fire hazard.
    I have mixed feelings about this laptop. On one side it’s powerful for its small size and convenient to travel with. On the other, it’s buggy consider...More
    I have mixed feelings about this laptop. On one side it’s powerful for its small size and convenient to travel with. On the other, it’s buggy considering the high cost. Plus, the battery life is horrendously short.

    Let’s start with the power. 32GB of RAM with a fast SSD Hard Drive and i7 processor is plenty to consider this as a “Creator” laptop. I ran Adobe CC apps without issue. (e.g. Photoshop, Illustrator, InDesign, etc.) While I found the 13.4” screen on the small side for graphic design, the 1920x1200 resolution helped fit the panels and work area. That said, I do suggest hooking it to a larger external monitor if you can. Just note you’ll need to purchase a separate Type C Hub with HDMI since this laptop only has two USB-C ports for externals. (Thankfully they’re a fast Thunderbolt 4.) I could see this working well for developers, too.

    The Built-in WiFi is fast depending on how far away you are from the source. It was able to connect to my 5GHz network, so I got decent internet speeds. Even above the 200 Mbps range. However, the speeds aren’t very consistent and get slower with distance. Went as low as 30 Mbps when I walked to the second story of my house (router is on the first), whereas my iMac in the same location doesn’t struggle at all.

    Bootup time is fast. Took less than 30 seconds from the time I pressed the power button to logging on and being able to navigate the desktop. The SSD is the most helpful for this, but RAM and processor play a role, too.

    Now, what isn’t powerful is the Graphics. This IS NOT A GAMING LAPTOP. At first, I thought I could fire it up and play some Overwatch, even plug in my DPVR (VR Gaming Headset), but that met with problems. The Overwatch software put all the graphics quality settings on low. The best I could do with manual changes and still have the gameplay somewhat smoothly was: 1680x1050 resolution, 86% render scale and all graphics on low. This isn’t ideal, especially not being able to get 100% render scale. Not to mention the monitor only has a 60 Hz refresh rate. While the game was running, the fans were at a high speed to try and keep the laptop cool. My DPVR software detected that the “Display Card” wasn’t even powerful enough to run the VR Headset. This is all in line with the fact that this laptop doesn’t have a Video Card. The graphics are integrated, meaning that the processor handles them, which hampers the CPU and is slower and more limited. Not having a VC makes sense for the size of the laptop, but not for the price. Everything else is powerful EXCEPT for the Graphics. While you can stumble through some games, it’s not designed for it. Best for low-demanding games like Roblox, if anything.

    Here’s the buggy part. With all this power one would think basic email checking and web browsing would go smoothly, but it doesn’t. I have no idea what’s going on; scrolling is often laggy and choppy, and loading images for emails is slow (I tried different clients, including Thunderbird and Windows 10 Mail app). I often must do a full reboot just to get it to run decently for a short time. And that’s without anything significant running in the background. I even disabled a bunch of stuff from the startup and removed the antivirus trial software. Having been a former IT Administrator, I find myself baffled at how it can run so poorly with this much power. After all, the resource monitor shows all as good. Yet it still acts sluggish.

    On top of this, the keyboard is difficult to type on and the webcam struggles in low light with face detection (it’s not the best quality resolution, either). The battery drains extremely quickly, which makes sense for the power this laptop contains. But it drains quickly even when I set it to “Best battery life” over “Best performance.” This alone makes it less of a portable option as you need to be near a power outlet for any significant amount of time.

    All that said, I haven’t gotten into the worst of it yet, which has to do with an intermittent bug when closing the laptop. I found out the hard way that shutting the lid/monitor doesn’t always put the laptop to sleep. It will often stay on and keep running, which both drains the battery and keeps the laptop hot. This is a horrible thing when putting into a case or sleeve since it bakes in there and becomes a fire hazard. You either need to fully shut the laptop down every time, or you need to crack the lid and peek to see if the light is still on. This led to a very dangerous situation where I shut the lid, plugged in the charging cable, and walked away. About a half-hour later I came back into the room and heard the fans running at top speed. Instantly, I reached to grab the laptop and nearly dropped it. It was extremely hot! When I opened the unit, I could not figure out why it was running so hot! The only items left open were Chrome and my email client. When checking the task manager, nothing showed heavy usage of resources that would account for such an extreme overheat. The only way I could get the fans to calm down was to do a reboot and give the system a few minutes after reloading the OS. Thankfully it doesn’t happen often, but it's scary that it can happen. I believe another reviewer said the same thing. If you buy this laptop, I strongly recommend powering it off rather than relying on hibernation. Especially when charging.

    If this laptop was half the price, I might recommend it with a flag of caution. But, honestly, at this range, one must be pickier with what they get in return. My personal recommendation is to look elsewhere.
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    0 0
    Tyler M
    August 24, 2021
    Great small laptop if you're a college student!
    The laptop is great if you are planning on only using it for light multitasking and light gaming. This should not be used for video editing or heavy g...More
    The laptop is great if you are planning on only using it for light multitasking and light gaming. This should not be used for video editing or heavy gaming, but for a college student this is perfect! Yes the screen is a little small but you can easily get a secondary monitor that allows you to extend your workspace! I highly recommend this and it feels like it will last a while, as the build quality is good! The battery is somewhat decent, not the best ive experienced. Sadly this is not the touchscreen version
    Helpful?
    0 0
    Jacob Wagner
    July 31, 2021
    Price to performance powerhouse
    The screen is clear and vibrant. Touchpad is smooth. Very fast and responsive. Doesn't run hot during normal operation, but I haven't pushed it ver...More
    The screen is clear and vibrant. Touchpad is smooth. Very fast and responsive. Doesn't run hot during normal operation, but I haven't pushed it very hard (mainly used for web browsing, YouTube, and Excel). Definitely a great performance per dollar purchase.
    Helpful?
    4 0
    Tyler
    July 21, 2021
    Dell at their best... They hit this one outta the park..
    This my be the best laptop in the Dell range.. I have had a Macbook Air M1 since December and a Dell XPS 13 (1185G7 processor) since April.. Both ar...More
    This my be the best laptop in the Dell range.. I have had a Macbook Air M1 since December and a Dell XPS 13 (1185G7 processor) since April.. Both are great laptops and compete directly with each other. This new laptop makes a few design decisions that while make it for a slightly thicker notebook make for a more versatile laptop than a no compromise ultralight such the XPS 13 or Macbook Air. As nice as and as big of improvement over previous Intel onboard graphics the Iris XE is no match for the Geforce MX450 in Inspiron 13. You get a 2k screen which is a match for Apple's retina and a better option than Dells XPS which either use the battery draining 4k screen or a FHD+ plus screen. It also has ncie matte finish with better brightness than my XPS.

    The processor I7-11370H in real world benchmarks is roughly 10% faster than 1185G7 in XPS. In addition while only having a slightly larger battery it seems to last about a third longer. I have not had any issues with heat on the Inspiron 13 BTW..

    Footprint wise the I-13 is about the same as the macbook air and about 1/4" thicker. The bezelless XPS is about a 1/2" shorter and narrower. On the other had the extra space is utilized well including a real USB-A port, HDMI and two thunderbolt ports. In a addition it has a very clever hinge design the lifts the back of the of the keyboard and improves ergonomics.. The case is all metal, which seems to not attract fingerprints (which XPS's carbon fiber wrist rest is pretty bad about.)

    If you have read this far you garnered I like this laptop... I will be selling my XPS which despite the criticism in comparison to this model is still one of the best laptops on the market. In my case I'm willing to have a slightly larger laptop in exchange for not carry a dock or dongles and getting a bump in battery life. The best aspect of this laptop is it's value proposition it is about 400 bucks less than an equivalent XPS 13.. Highly recommended.
    Helpful?
    0 0
    abby
    July 12, 2021
    Great laptop!!
    The laptop is incredible!! I love it so much!! After I updated everything, it runs so smooth and no problems :)
    Helpful?
    3 0
    Zastavan<span class="a-profile-verified-badge"><span class="a-profile-verified-text"></span></span>
    July 9, 2021
    Very Nice
    Its a bit small like all 13 inch laptops but the hardware is very powerful. If you can keep it cool it will help prevent the thermal throttling so mak...More
    Its a bit small like all 13 inch laptops but the hardware is very powerful. If you can keep it cool it will help prevent the thermal throttling so make sure you keep the computer in a position where it is able to breath. The screen is pointlessly high res for this size of screen though, its really unnecessary. But for the size its a very powerful rig if you want the small form factor. I would suggest a 15 inch or larger if you can manage tho. Its not really a gaming machine but lighter gaming on older games it can do if you tune the settings, its really not meant for that tho.
    Helpful?
    0 0
    TheJearBear
    July 3, 2021
    Dell Answer to iPad
    Much better than an iPad. I own both Apple iPad and iPhones but being a windows user since windows was born; I had wished that I could have a Windows...More
    Much better than an iPad. I own both Apple iPad and iPhones but being a windows user since windows was born; I had wished that I could have a Windows touch pc that I could hold in my hand and operate. This 2-in-1 pc has everything I need. Speedy wifi. storage, great lighted keyboard, great touch display, fast internet (both wifi and wired, HDMI, plus ESATA, Bluetooth, USBc port, and can even be used as a big cellphone. I like it a lot!
    Helpful?
    2 0
    Matt B
    July 1, 2021
    A lot of performance in a small package
    Dell Inspiron 13 5310, 13.3 Inch QHD (Quad High Definition) Non-Touch Laptop - Intel Core i7-11370H, 16GB DDR4 RAM, 512GB SSD, NVIDIA GeForce MX450 wi...More
    Dell Inspiron 13 5310, 13.3 Inch QHD (Quad High Definition) Non-Touch Laptop - Intel Core i7-11370H, 16GB DDR4 RAM, 512GB SSD, NVIDIA GeForce MX450 with 2GB GDDR6, Platinum Silver (Latest Model)

    The laptop comes securely packaged in a recyclable cardboard box, with molded cardboard padding holding the laptop inside. I like to see that big companies are being more conscious about recycling materials with their shipping. Besides the laptop, inside the box, you will find the USBC power supply and two small pamphlets, one for warranty and safety rags and one for a quick start guide, including a QR code so you can go directly to the Dell support page if you have a difficulty. flipping through the pages there's not a lot of information here you get the basic info and locations of all the buttons, camera, and speakers, as well as very basic information for the device. That's not unusual these days, as many laptop manufacturers are putting the instruction manuals online, or on the device itself. I put the laptop on to charge while I went about my day, as most devices are not shipped with a full charge.
    Turning the laptop on for the first time, the power button is not labeled as such, because it is the same button as the fingerprint scanner. I thought this was a little strange at first, but the more I thought about it, it made sense because once you turn it on you'll need to scan your print to unlock it. As the laptop starts, it launches into the middle of Windows installation, because you're actually installing Windows for the first time when you turn on a new laptop. The default settings for the startup uses Cortana to narrate the setup procedures and walk you through the procedure. You can control most of it by voice and answering questions, or you can turn the speaker off and enjoy the quiet while you press buttons. The default sound setting for the laptop is about half / 50% of full, which is still pretty loud for Cortana. The keys are backlit and have three settings only, two intensity settings low and high, and off. In the process of setting up, it asks you to log in with your Microsoft account. If you have more than one Windows device, I heartily recommend creating a Microsoft account if you don't have one already. Not only will it register that copy of Windows with Microsoft so you never have to worry about losing the key, but you can also use your phone for two-factor authentication and not have to worry about remembering your password every time you log into Microsoft. Also, for further securing your laptop, this model offers a fingerprint sensor. I very much recommend that you use it, and add a second finger after the setup finishes, just in case you ever have a Band-Aid on your first finger. That's happened to me before and I had to mess about with trying to remember security codes instead of simply scanning my fingerprint in a half a second. You can even set up your phone to communicate with Windows now so that while you're on your laptop you can get your messages right on the computer. They also include a 1-month trial of Microsoft 365, which will come in handy if you plan on purchasing the Microsoft 365 family which according to the computer is $100 a year plus taxes. That's a little too expensive for me, so I declined it. I can't see spending that much for Microsoft office when excellent substitutions that work with the same documents such as open office are available for free. The laptop also comes with McAfee security, which I'm sure is a trial. As soon as the trial is up, I plan on uninstalling McAfee and going with Windows defender. In my opinion, McAfee takes up way too many resources. After you set these up, Windows finalizes set up with a great big blue screen that says quote this might take several minutes, don't turn off your PC, leave everything to us ". After a fairly short time, windows will boot to your basic windows desktop. The resident program shortcuts that are installed with the machine are Microsoft Edge, file explorer, the Microsoft store, your mailbox, My Dell Support, and Alexa. Also, since I logged in with my Microsoft account and agreed to sync with the rest of my computers, it pulled my desktop shortcuts and those are placed onto my desktop as well. Once it finishes that, you get a pop-up to register your computer with Dell for warranty activation, expedited diagnostics, and product updates. Using the keyboard to type in my information to register for the warranty, I find the keys to be soft but have a secure almost " click " feeling to it as you make your keystrokes. I like that it has this tactile feeling to it because even though I am not a touch typer, sometimes I do type fairly quickly and I like to feel the key action as I type.
    Once all of the setups are complete, I like to run Windows updates. Even though when you open Windows update if it says you have no updates, press the button again because, sure enough! There is a bunch of updates. No matter how brand new your computer is, there's bound to be a bunch of updates that have been created between the time your computer was manufactured and shipped to you and turn it on once you have it on your hands. Don't be afraid to restart Windows and run updates until there are no more updates available. In the process of running these updates, I heard the fan turn on for the first time. It did take a little while for the machine to get warm enough to need the fan, and I was happy to see that the fan was very quiet and not noisy at all.
    In downloading and installing my preferred programs, one of the things I prefer is Google Chrome for my main browser, [sorry edge], and I found it interesting to see that as I was typing “ download Google Chrome " into the address/search bar, that after only a couple of letters it auto-completed the phrase to download Google Chrome. Somehow that says something about how many people don't enjoy Edge as their preferred browser.
    Once you have everything up and running, you'll get a push notification to update the Dell support assistant. It's actually a handy program that will, with a little help from you, keep your computer 100% up-to-date with driver downloads, hardware configuration as well as tuning up your performance, and optimizing your internet connections. One thing I did find interesting about the Dell support Assistant, is it also carried an update to the BIOS firmware, which I thought was a little unusual but not unwelcome. Don't be surprised if this takes a few minutes.
    End using this laptop for my everyday tasks, I'm pretty happy with how speedy and snappy it is, and the screen is crisp and clean. watching a streaming movie on it definitely came through in high definition.
    The bottom line on this laptop? It's very light, supremely portable, and has horsepower under the hood to do the job. I don't often give five stars to a device like this, but I think it deserves it. I very much recommend this laptop.
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    8 0
    Leonid
    June 30, 2021
    Good thing!
    Small and effective.
    Helpful?
    0 0
    Wilder K. Raven
    June 29, 2021
    A nice update to Dell's lineup
    I'm going to get straight to the point: This is a nice little notebook PC that comes with Windows 10, has a fantastic keyboard (backlit, too!), and ha...More
    I'm going to get straight to the point: This is a nice little notebook PC that comes with Windows 10, has a fantastic keyboard (backlit, too!), and has enough horsepower to handle most multimedia consumption, web surfing, productivity, and even some gaming on decent settings with its dedicated Nvidia GPU. The screen's nice to look at, the whole unit is lightweight and easy to carry around, and the ports are ample enough to get the job done. It's a bit thicker than the XPS 13, but that extra thickness gets you better performance in games and graphic-intensive tasks.

    Five stars. I'm very satisfied. This may be my main workhorse travel PC.
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    0 0
    Alex Walton
    June 15, 2021
    I can see why the reviews are so good
    This thing is fantastic. The battery life is plenty long for me and it’s small and light. Don’t be deterred by the 13.3” screen. It is sharp, the colo...More
    This thing is fantastic. The battery life is plenty long for me and it’s small and light. Don’t be deterred by the 13.3” screen. It is sharp, the colors are beautiful, and the bezels around the edge are extremely small. Also, it feels very snappy with the 32GB of RAM. Dell did a great job with the design of this laptop. It feels very premium.
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    3 0
    Centriculous
    May 1, 2021
    I love the Dell XPS 13 model...except the touchpad
    QUICK SUMMARY: This is my 2nd Dell XPS 13 laptop computer. I really like the XPS line for it's premium feel and looks, its feature set, its build qual...More
    QUICK SUMMARY: This is my 2nd Dell XPS 13 laptop computer. I really like the XPS line for it's premium feel and looks, its feature set, its build quality, and its highly transportable size and weight. My biggest dislike is the precision touchpad. It doesn't use a Synaptics driver, which is really disappointing.

    BACKGROUND: I've worked in the IT industry my whole career (over three decades) and have a boatload of computers over that time. I know computers, Windows-based computers in particular. And I know the Dell brand quite well as I have primarily bought Dell computers (because, it's better to go with the devil I know than the devil I don't know).

    WHAT I LIKE:

    - The Dell XPS 13 is wonderfully lightweight, durable, and good-looking (as much as a Windows computer can be)
    - It's got a huge amount of RAM at 32GB
    - I like that it has 512GB of SSD storage (but it really should've been upgraded to 1TB)
    - The display looks great and I have less trouble with it because it's NOT a 4K display
    - The system comes with minimal amount of bloatware (I had to get rid of McAfee though)
    - The Dell Update utility makes updating most drivers very easy to do (including BIOS upgrades)
    - This XPS 13 has a bigger keyboard than my other XPS 13 which is a few years older
    - This XPS 13 has a slightly bigger touchpad, too, which I also like
    - Functionality-wise, everything works as it's supposed to (and I've had it now for several weeks)

    Note: I downloaded the Intel utility to easily update the Intel drivers that aren't included in the Dell Update utility. Between the Dell Update utility and the Intel driver update utility, it takes a couple of hours to setup this laptop. That duration also includes uninstalling McAfee anti-virus (I hate McAfee), installing Microsoft Office, plus doing all the normal Windows-based updates that you'll have to do, too. Plan on spending a long evening getting this laptop configured and fully updated.

    WHAT COULD BE BETTER:

    - The *worst* thing about this laptop is that Dell didn't use the wonderful Synaptics touchpad driver to operate the precision touchpad. Instead, it uses a standard Windows touchpad driver from 15 years ago. Once you use a Synaptics driver, you realize how terrible the standard Windows touchpad driver really is. For instance, there is no "Momentum" feature (swipe, and the mouse pointer keeps moving and slows down before stopping). Scrolling on a precision touchpad can feel jerky and imprecise using the Windows driver. And, no, you can't just download and install a Synaptics driver to replace the Windows driver. You're stuck with the standard Windows touchpad driver.
    - Battery life is unremarkable for a laptop of this size
    - For some, not having a 4K display might be listed as a "what could be better" item, and I'm listing that here although I actually find it easier NOT having a 4K display on a laptop, especially if you use this laptop with external monitors that aren't 4K displays.
    - It comes with only the bare-bones warranty service. You'll have to pay extra to get in-home warranty service or accidental damage coverage

    CONCLUSION: I hate the non-Synaptics touchpad driver so much, I would only give this laptop a 4.5-star rating (so, I'm rounding up to 5-stars). If this XPS 13 performs at least as well as the one I bought a year ago, then I'll be very happy with it.
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    0 0
    Dave F.
    April 9, 2021
    Great picture quality, but some bugs
    I’ve used a Dell laptop for work for a few years and have been using this for personal use. Pros are the picture quality and small size. Cons are blip...More
    I’ve used a Dell laptop for work for a few years and have been using this for personal use. Pros are the picture quality and small size. Cons are blips in the image when scrolling and lack of USB ports.

    The picture quality is great for streaming tv shows or movies. But perhaps because of the quality, the screen will occasionally freeze for a second or two while scrolling through my emails or scrolling down while reading an article. Iv never had issue when streaming a tv show or movie so I’m not sure why general internet browsing sometimes causes an issue.

    I really love the feel of the keyboard and although it’s small, it’s very comfortable to use. While I love how thin and light the laptop is, it does mean that there are no USB ports. It comes with an adapter so I was able to plug speakers into it. But that created its own issue when I unplugged them and all audio turned into the sound of static. The solution was to turn off enhanced audio, but it wasn’t an easy solution to find.
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    2 0
    N. Krumpe
    March 17, 2021
    My new favorite 2-in-1
    I've been using Surface tablets for years, starting with the first Surface Pro, and most recently the Surface Pro 7. For me, it was the balance I need...More
    I've been using Surface tablets for years, starting with the first Surface Pro, and most recently the Surface Pro 7. For me, it was the balance I needed between power and portability. Still, I've always been a bit dissatisfied because the detachable keyboard and awkward kickstand made it clear: the Surface Pro was a tablet first, and a laptop second. That fact was always most obvious when putting it on my lap: that kickstand and the thin keyboard just made it feel like it was trying to be "the little tablet that could".

    So, now I'm sitting here working on this Dell XPS 2-in-1, and I've finally come to realize: I need a hybrid machine that's a laptop first and a tablet second. Yes, I like the convenience and portability of a tablet, but most of the time, I need something resembling a laptop that can occasionally work like a tablet. This 9310 looks and feels like a laptop more than anything else. But when I need it to be a tablet, I can easily flip the screen around and have the tablet I need.

    Which one is best for you? It really depends on your needs:
    * If you plan to use your device primarily as a tablet, then the Surface Pro wins because its detachable keyboard gives you more freedom to treat your computer like a tablet.
    * If you occasionally need tablet functionality, but mostly need a solid performing laptop, then this Dell is the way to go. The performance is top-notch (i7 11th-gen), the build is solid (I love the keyboard and the metal case), and it feels far sturdier as I toss it in my backpack.

    A couple side notes:
    * I love logging in to my computer using facial recognition. Both the Surface Pro and this XPS offer it. But Dell goes one better with an actual reliable fingerprint sensor that can also be used for authentication (great for times when my pandemic-masked-face can't be recognized by the camera).
    * I've had some occasional glitches with the video on the XPS (random black screen for a few seconds, and it happens every few days). I THINK I've resolved it with a graphics driver updated, but time will tell. I will report back if the problem persists. I nearly gave a 4-star rating, and may adjust depending on whether the problem is truly resolved.

    This is the nicest laptop I've ever had. And being able to occasionally convert to a tablet is a great bonus. If you're looking for a 2-in-1 that's more laptop than tablet, this is definitely worth consideration.
    Helpful?
    2 0
    C. Ball
    March 8, 2021
    Great laptop for Students and Office Workers
    This Laptop is pretty great the specs are well balanced with the i7 and 32gb of ram and a 500gb ssd. The screen looks fantastic and the hinges look pr...More
    This Laptop is pretty great the specs are well balanced with the i7 and 32gb of ram and a 500gb ssd. The screen looks fantastic and the hinges look pretty strong as they should since this laptop can be put into tablet mode. The build quality I would say is on par with my 2012 macbook pro the only thing I feel is lacking with the laptop is the keyboard it feels pretty bad even as far as laptop keyboards go. The webcam is also pretty subpar which is kind of sad considering the current work from home situation most people are in. The integrated Iris graphics are a vast improvement over past intel integrated graphics most games are now playable at decent framerates at 720p and 1080p(for older titles). Overall its almost perfect but is really only hampered by the poor webcam and keyboard everything else is pretty great.
    Helpful?
    0 0
    Paul Hamilton
    March 4, 2021
    Open box not working well.
    I received an open box product. It struggled to function with a wireless mouse and keyboard combo via USB hub. Several times it crashed if I unplugge...More
    I received an open box product. It struggled to function with a wireless mouse and keyboard combo via USB hub. Several times it crashed if I unplugged it and closed the lid. Also, recently the fingerprint reader and IR camera for face recognition are no longer recognized. too many issues in the first two weeks to keep. However, i am very happy with the laptop as a whole and will be ordering from Dell. I am sorry that Amazon would send an open box of an obviously defective product to a long-time consumer, especially at this price point.

    Sorry to return. I saw several other reviews about open items. I'll be ordering from Dell.
    Helpful?
    16 0

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